At ASET Hospital, we are committed to excellence in providing high-quality care and ensuring a positive experience for all our patients. We understand that sometimes things may not go as expected, and it’s important to us that we address any concerns promptly and effectively.
How to Make a Complaint
If you have a concern or are dissatisfied with any aspect of your care, please let us know as soon as possible. We are here to listen and resolve your concerns. You can reach us through the following means:
- Phone: Call us directly at 0151 426 4777 to speak with our patient care team.
- Email: Send a detailed email to feedback@asethospital.co.uk.
- In Person: You are welcome to visit our facility and speak with a member of our management team. We strive to resolve issues swiftly and amicably.
Continuous Improvement
Your feedback is invaluable to us for continuous improvement. It helps us identify and implement improvements in our care and services. We are committed to learning from each experience to enhance patient satisfaction and outcomes.
For more details on our complaints policy and procedures please click the link below.
